Hi, I'm

Tyler Le

Engineer, creator, and developer.

I'm a Software Engineering student at the University of Victoria, focused on machine learning and thoughtful applications. I like solving puzzles and turning complex ideas into software that feels simple to use.

View projects

Projects

Experience

  1. Software Engineer

    Zetron

    Sep 2025 – Sep 2026

    • Developed Voice Logger Gateway features using C++ on RHEL 9 for emergency dispatch platform, converting internal call signaling into SIPREC metadata to enable compatible voice recording.
    • Developed configuration interfaces for the SALUS Platform using TypeScript and Angular, integrating independently deployed modules through Native Federation.
    • Built an automated GUI test suite using Selenium and Appium with MSTest to validate 11 core dispatcher workflows in the console UI, saving 2+ hours of manual testing per release cycle.
    • Improved Azure Pipelines CI/CD workflows by automating testing, linting, and cloud deployment processes, reducing manual steps across development and release cycles.

  2. Firmware QA Engineer

    Reliable Controls

    Sep 2024 – Apr 2025

    • Designed and executed functional and stress test plans for Building Automation controllers monitoring HVAC systems, validating performance, safety, and overall system reliability.
    • Built an automated Jenkins pipeline to detect and quarantine flaky tests, unblocking 15% of engineers from daily merge failures while auto-notifying owners and creating Jira tickets for streamlining triage workflow.
    • Implemented fault-logging functionality in C on RTOS for building automation controllers, improving visibility into controller faults during debugging and diagnostics.
    • Implemented and tested a custom TCP communication protocol for controllers, evaluating reliability, congestion handling, and packet behavior using Wireshark network analysis.

  3. Computer Analyst

    University of Victoria

    Jan 2023 – Aug 2024

    • Provided technical and practical support to 25,000+ clients (students, staff, and faculty) across a wide range of software platforms, services, and account systems, triaging incidents and escalating complex issues for resolution.
    • Queried and analyzed help desk ticket databases using SQL to identify recurring system incidents, establishing targeted troubleshooting steps that reduced repeat escalations.
    • Communicated complex technical information clearly to clients of varying technical expertise, demonstrating strong oral, written, and technical communication skills.
    • Resolved an average of 30 technical support tickets per day while maintaining 97%+ client satisfaction.

Skills

Languages

  • C++
  • C#
  • JavaScript
  • Swift
  • Python
  • Java
  • SQL

Web development

  • HTML
  • CSS
  • React
  • Node.js

Platforms

  • Azure
  • Docker
  • Linux

Tools & design

  • Git
  • Figma

About me

Portrait of Tyler Le

My journey into software began with a lifelong passion for solving puzzles. When I wrote my first "Hello World" program, I discovered that code was the perfect creative outlet for a logical mindset, allowing me to build tangible solutions to complex challenges.

I thrive on turning ideas into reality, with a focus on creating intuitive and accessible digital experiences. I'm passionate about working at the intersection of software engineering and user-centric design to solve real-world problems.

Driven by the desire to make a positive impact, I'm excited to continue learning and growing as a developer. I'm always looking forward to the next challenge and the opportunity to build something meaningful.